Patient Services

PATIENT SERVICES

REGULAR OFFICE VISITS
1. COMPLETE PHYSICALS

Complete physicals are booked once a year and should be booked well in advance. Yearly physicals give the physician an opportunity to assess you when you are healthy, renew prescriptions and discuss preventative health care. Please arrive at least 10 minutes early for a physical. The staff will require time to do a preliminary work-up.

2. Laboratory Test & X-ray Results

Due to the volume of test results coming to the clinic each day, normal results will not be reported to the patient. We will contact patients with abnormal results or for tests that require a follow-up visit. Pregnancy test results will be called to the patient. If you wish to discuss test results with your physician, please book a follow-up appointment for one to two weeks after the tests are done. The laboratory service is one we are pleased to provide to our patients. However, please note, only tests accompanied by a requisition from a physician in our clinic can be processed due to government license regulations.

WALK-IN SERVICES

We understand that people are busy and we are here to help with those unexpected illnesses or injuries. We provide walk-in service in all our clinics. Our walk-in hours are Monday to Friday from 9:00am to 11:00am and 1:00pm to 4:00pm and Saturday from 10:00am to 2:00pm.

Triage system

In all our clinics we have Triage System for walk-in patients experiencing,

  • Chest pain
  • Shortness of breath
  • Bleeding
  • Flu like illness
  • Any stomach pain
  • If your child is very sick
  • Any other emergencies

Please immediately advise clinic staff on arrival so staff will notify Doctor on duty to attend you appropriately.

WOMAN HEALTH SERVICES
  • Menopause
  • Maternity Care
  • Pap Smears
  • Contraception
  • Endometrial Biopsy
  • Others
WCB SERVICES

The physicians at the Sphinx Medical group can assist you with your assessment and completion of the forms required for WCB related injuries. Below are some of the claims we can assist with:

  • Soft Tissue Injuries
  • Strains/Sprains
  • Suturing (Stitches)
  • Minor Burns
  • Inhalation Injuries
  • Fractures/Dislocations
  • Abrasion
  • Concussion/Head Injury
  • Auditory/Noise Injury
  • Eye Injury
  • Crush Injury
  • Tetanus Injections
  • Drain Fluid From Joints
  • Pulmonary Function Testing
  • Access to X-Ray/Pharmacy/Lab
SPECIALITY MEDICAL SERVICES
  • Travel Medicine
  • Driver’s Medicals
  • Preoperative Medicals
  • Employment Medicals
  • Smoking Cessation
UN- INSURED SERVICES

It is important to understand that not all services are covered by “Alberta Health Care”. Provided are some, but not limited to, non-insured services. Patients are responsible to pay any fees associated with these services.

Click here to see the list of Un-Insured services.